Vikram watched the auditor walk out into the winter evening. They had survived. They hadn't excelled, but they had survived. He looked at Sarah.
"We have, however," Vikram continued, sliding a printout across the table, "implemented a new redundancy protocol as of August 1st. Here is the incident report of the crash, the root cause analysis, and the corrective action plan. We were transparent about this in our internal review." vda audit
| Element | Typical audit questions | |---------|------------------------| | Customer complaints | Is there a structured problem-solving process (8D, PDCA)? | | After-sales support | Are spare parts, service, and documentation available? | | Lessons learned | Are customer feedback & lessons used for improvement? | | Field data analysis | Is field/warranty data analyzed for preventive action? | Vikram watched the auditor walk out into the winter evening
Vikram slid the binder across the table. "Here is the assessment, signed off by the CTO and the Data Protection Officer." He looked at Sarah
"Six months," Vikram muttered to his lead sysadmin, Sarah. "They gave us six months to prepare for VDA 6.2 compliance, and we spent it putting out fires. The documentation is a mess."
Practical Steps for Implementing VDA 6.3 Process Audit | Pro QC
VDA audits use a standardized scoring system to classify a supplier’s performance: