| Problem | What to Check in Logs | |---------|------------------------| | False alarm | Check which sensor triggered, at what time. Look for patterns (e.g., always at 8 AM – maybe HVAC air flow?) | | Sensor not responding | Look for "Sensor check-in failed" or low battery events. | | System disarms by itself | Check "User" column – was it a PIN, key fob, or app? Could be a forgotten scheduled disarm (if using automations) | | Camera not recording | Look for "Camera offline" or "Motion detection disabled" events. | | Base station beeping | Logs often show "Low battery: Smoke Detector" or "Sensor supervision lost". |
| Log Type | Description | Examples | |----------|-------------|----------| | | Actual security breaches | Entry/exit delay start, alarm triggered, alarm canceled | | Sensor Events | Normal sensor activity | Door open/close, motion detected, glass break, water leak | | System Events | Base station & connectivity | Power loss, cellular backup active, low battery, WiFi disconnection | | User Events | Actions by users | Arming (away/home), disarming, PIN used, key fob press | | Camera Events | Video & motion recording | Motion detected, video clip recorded, live view accessed | | Error/Warning | System health issues | Sensor tamper, jam detection, network error | simplisafe log
: Currently, SimpliSafe does not offer a native "export" button to download your entire timeline as a CSV or PDF. Users often have to manually scroll or contact support for formal records. | Problem | What to Check in Logs
Alarm went off at 2:15 AM. No one was home. Log shows: Could be a forgotten scheduled disarm (if using