: Send a formal request to support@ahrefs.com.

If you believe you qualify for an exception, follow these steps to reach out:

Treat the subscription as final once the billing cycle begins. The company’s policy is clear, strict, and enforced. Your financial safety net is not Ahrefs’ refund department—it is the 7-day trial, calendar reminders, and virtual cards.

I am writing to request a refund for my recent subscription renewal (Invoice #XXXXX) which was processed on [Date].