Itil 4 Foundation Summary | Upd

The means by which the organization is directed and controlled.

Marco blinked. "That sounds like a Scandinavian furniture manual." itil 4 foundation summary

Lena underlined two phrases.

The Service Value System (SVS) is the "big picture" of ITIL 4. It describes how all the components and activities of an organization work together as a system to create value. The ITIL 4 Service Value System Explained - ITSM.tools The means by which the organization is directed