| Mistake | Correction | |---------|-------------| | Listing every task | Only the 5–10 most mission-critical actions | | Confusing with Key Resources | Resources are what you use (patents, people, servers). Activities are what you do with them. | | Copying competitors | Activities must reflect your unique model. A discount airline’s activities (turnaround speed) differ from a luxury airline’s (concierge service). | | Ignoring future activities | For startups, list what you will do at scale, not just today’s manual work. | | Forgetting the cost link | Every key activity should map to a cost bucket. If it doesn’t, it’s probably not key. |
Key insight for platform businesses : Network effects are the goal. Key activities focus on reducing friction, increasing trust, and maintaining the flywheel (more supply → more demand → more value). business model canvas key activities examples
Ensuring 99.9% uptime and data security. | Mistake | Correction | |---------|-------------| | Listing