If your system has enabled (which prevents users from passing their card to a friend), the system tracks their entry and exit state.
If you are called to troubleshoot a failure onsite, follow this sequence: zkteco authentication failure solution
Last updated: 2025
: If connecting via WiFi, double-check that the security protocol matches your router and that the password was entered correctly using the T9 keypad. 4. Hardware/System Issues If your system has enabled (which prevents users
: Ensure the user’s finger is not excessively dry, wet, or injured. For facial recognition, ensure the lens is clean and the lighting is consistent with when the face was first enrolled. or injured. For facial recognition
Most failures are visible in PC software logs: