Here’s a step-by-step guide for (the app used to manage and connect Polycom devices, typically for headset configuration and firmware updates).
Historically, Polycom (now Poly, part of HP) devices were provisioned via centralized FTP/HTTP servers. However, the modern workforce requires more agile management tools. The Poly Companion application bridges the gap between a fully featured cloud management portal and the need for local, "hands-on" IT support. It allows administrators to update firmware, configure network settings, and change device modes without needing access to the device’s web interface (GUI) or a cloud portal. polycom companion download