3 Components Of Active Listening _top_
Managing your own emotional reactions while sensing and validating the speaker’s feelings.
| Situation | Without Active Listening | With All 3 Components | |-----------|-------------------------|------------------------| | Colleague complains about workload | “You just need to manage your time better.” (No emotional or cognitive listening) | Hears the specific tasks. Emotional: Detects stress. Behavioral: Nods, then says: “So you’re overwhelmed by three deadlines this week – that sounds stressful. Which one is heaviest?” | 3 components of active listening
Naming emotions, practicing empathy, managing personal triggers. How to Practice Active Listening Daily Managing your own emotional reactions while sensing and
What is the you face when trying to listen (e.g., short attention span, interrupting, emotional triggers)? Behavioral: Nods, then says: “So you’re overwhelmed by
It is a jarring disconnect. In that moment, you weren't heard; you were merely a pause in the other person’s monologue.
Once the speaker is talking, the second component kicks in: the cognitive processing of the message. The biggest barrier to this stage is our internal "rehearsal." While the other person is talking, we are often mentally drafting our witty comeback or counter-argument.