Emtek Door Hardware Warranty Access

Other. Emtek covers it's door hardware with a 5 yr finish and mechanical warranty. Direct Door Hardware Emtek Classic Top Mount Barn Door Kit - Flat Black

⚠ This sheet is for reference only. For full legal terms, request the written warranty from Emtek or check their website. Warranty policies can change without notice. emtek door hardware warranty

| Problem | Likely cause | Warranty? | |---------|--------------|------------| | Latch sticks | Door sag / misaligned strike | No – adjust door | | Lever loose | Setscrew not tightened | No – tighten it | | Finish peeling | Defect | | | Key won't turn | Debris / need lubrication (graphite) | No – clean & lube | | Spring broken inside | Defect | Yes | For full legal terms, request the written warranty

| Item | Covered? | Notes | |------|----------|-------| | Lost keys | ❌ No | Not a defect | | Bent key from abuse | ❌ No | | | Dull finish after 5 years | ❌ No | Normal aging | | Rust from coastal exposure | ❌ No | Requires marine-grade hardware | | Non-Emtek screws/latch | ❌ No | Must use original parts | | Installation labor | ❌ No | Replacement part only | For full legal terms

: All Emtek electronic products, including the EMTouch series and keypad deadbolts, are covered by a 2-year warranty on both the electronics and mechanical parts. Exclusions & Conditions