Go to the official Sophos support page: https://support.sophos.com (Search for "Sophos Zap" or "Sophos removal tool" to get the current link)
This is the most critical step. Log into your Sophos Central console and toggle off Tamper Protection for the specific device, or enter the local override password in the Sophos agent settings.
Navigate to the folder containing your SophosZap.exe and run: SophosZap.exe --confirm
Go to the official Sophos support page: https://support.sophos.com (Search for "Sophos Zap" or "Sophos removal tool" to get the current link)
This is the most critical step. Log into your Sophos Central console and toggle off Tamper Protection for the specific device, or enter the local override password in the Sophos agent settings. sophoszap download
Navigate to the folder containing your SophosZap.exe and run: SophosZap.exe --confirm Go to the official Sophos support page: https://support