By the mid-2010s, the world changed again. The smartphone camera was becoming ubiquitous. Apps like Evernote Scannable and Adobe Scan allowed users to take a picture of a document and have it auto-cropped and corrected in seconds. Why buy a $400 piece of plastic when the computer in your pocket could do the job?
PFU faced a dilemma. How do you stay relevant when the problem you solved is being solved by software? scansnap
This is the deep story of the ScanSnap. It is not just a story about scanners; it is a story about the triumph of empathy over specifications. By the mid-2010s, the world changed again