Non-customers can visit any Post Office acting as an IPPB access point or wait for the Doorstep Banking Service provided by the postman/Gramin Dak Sevak in rural areas.

You can request updates to your mobile number in Aadhaar or perform Child Enrolment (CELC) at your doorstep.

The India Post Payments Bank (IPPB) is a payments bank that provides a range of financial services to customers, including savings accounts, current accounts, and digital payment services. This report aims to analyze the service requests received from non-IPPB customers, i.e., customers who do not have an account with IPPB.

Unlike traditional banking which requires a debit card and PIN, IPPB service requests for non-customers rely on Biometric Authentication .