| Issue | Probable Cause | Solution | | :--- | :--- | :--- | | | Typo or forgotten credentials. | Click on "Forgot Password" or "Forgot User ID" to reset via registered mobile number. | | Account Locked | Multiple failed login attempts. | Wait for 30 minutes or contact the helpdesk. | | Page Not Loading | Server downtime or high traffic. | Clear browser cache, try a different browser, or try during non-peak hours. | | Aadhaar Authentication Failed | Mismatch in demographic data. | Ensure the name/DOB matches the UIDAI database exactly. Visit a Taluk office if necessary. |
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