| Failure Type | User-Facing Message | Suggested Action | | :--- | :--- | :--- | | | "Your internet connection is slow. Video may be blurry." | "Move closer to your router" or "Close other streaming apps." | | Blocked Ports | "Network settings are preventing a connection." | "Contact your IT administrator and mention Ports 443/UDP." | | No Mic Input | "We can't hear you." | "Check if your microphone is muted physically" or "Select a different input device." | | Echo Detected | "Audio feedback detected." | "We recommend using a headset or earbuds." |
The VSee Network Test is a quick, no-installation-required diagnostic that empowers users to fix connectivity issues before a critical call. For telehealth providers, it reduces no-shows and technical disruptions. For patients, it offers peace of mind that the doctor will see and hear them clearly. vsee network test