
| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | "Number not blocked" after adding it | Entered with a 1 prefix or dashes | Re-enter as raw 10 digits via web portal | | Star code *60 does not work | Phone is not a Comcast-provided handset | Use web portal; the base eMTA may not support star codes | | Blocked caller still reaches voicemail | Comcast routes blocked calls to voicemail by default | Go to Call Settings > Blocked Calls > Set action to "Reject call" (busy signal) instead of "Send to voicemail" | | Can't block international numbers | Network restrictions | Comcast cannot block international numbers via self-service; requires account hold with Customer Security Assurance (CSA) |
Comcast provides three primary ways to manage blocked numbers for your home phone. Method A: Using Your Home Phone Handset (*60) how to block a number on your comcast phone
Are you tired of receiving unwanted calls from telemarketers, robocalls, or pesky exes? Comcast, one of the leading telecommunications providers, offers a feature to block specific phone numbers from calling you. In this article, we'll walk you through the process of blocking a number on your Comcast phone. | Problem | Likely Cause | Solution |