The most common issue users face is .

You can also:

: Create a new policy in Rules and policies > SSL/TLS inspection rules . Action : Set to "Don't decrypt".

If you use Sophos Firewall (XG/XGS), restrict AnyDesk traffic to known corporate IPs. Block default AnyDesk ports (TCP port 80, 443, and 6568) for unauthorized subnets to prevent rogue installations from connecting to the AnyDesk network. Hardening AnyDesk Under Sophos Supervision

*.anydesk.com *.anydesk.eu *.anydesk.us *.relay.anydesk.com

: Ensure AnyDesk is set to Allow in your Sophos Central Application Control policy. 🚫 How to Block AnyDesk for Security