You type an incorrect 4-to-8 digit PIN three times in a row.
Type that 7-digit code into the on your computer screen and hit continue. hsbc secure key locked
Open a web browser and go to the official HSBC Online Banking Logon Page. Type in your and click Continue . You type an incorrect 4-to-8 digit PIN three times in a row
A temporary system glitch de-synchronizes the app token data. Type in your and click Continue
: The device will display "NEW PIN" . Enter a new 4–8 digit PIN and press the yellow button . Confirm it by entering it again when prompted. Troubleshooting Common Issues Secure Key FAQs | Ways to Bank - HSBC Expat
The bank website will process this and show a new on your computer screen. Step 3: Input the Reset Code and Change the PIN Secure Key Troubleshooting Guide - HSBC CIIOM
Let me know which HSBC country/region you’re in (UK, Hong Kong, UAE, etc.) for more specific steps.