By 3:00 AM, the statement was live. “We have failed you. We are sorry. Here is exactly what happened, and here is exactly what we are doing to fix it, starting now.”
"Marcus, we can’t do that," Elena said softly but firmly.
Marcus stopped pacing. He looked at the screen, then at the monitors showing the rising anger on social media.
"We need to bury this," Marcus said, his voice cracking. "We issue a press release on Monday when the markets are better prepared. We deny the severity until we have to admit it. It’s a glitch. Let’s call it a glitch."
By 3:00 AM, the statement was live. “We have failed you. We are sorry. Here is exactly what happened, and here is exactly what we are doing to fix it, starting now.”
"Marcus, we can’t do that," Elena said softly but firmly.
Marcus stopped pacing. He looked at the screen, then at the monitors showing the rising anger on social media.
"We need to bury this," Marcus said, his voice cracking. "We issue a press release on Monday when the markets are better prepared. We deny the severity until we have to admit it. It’s a glitch. Let’s call it a glitch."
