Nequi Forget: Password _hot_

Once verified, you will be prompted to create a new 4-digit password. Important: Avoid using easy-to-guess numbers like your birth date, consecutive numbers (1234), or your ID number. 2. What to Do If Your Account is Blocked

If a user attempts to guess the password incorrectly multiple times (usually 3 attempts), Nequi will temporarily block access for security reasons. nequi forget password

To avoid forgetting your Naija Nequi password in the future, consider the following tips: Once verified, you will be prompted to create

| Problem | Solution | | :--- | :--- | | | You entered the wrong ID number or phone number. Double-check. If you have multiple phone numbers, try the one you used to open Nequi. | | SMS code never arrives | Wait 2 minutes, then request a new code. Restart your phone. Ensure your SIM card has credit or an active plan to receive texts. | | “Weak password” error | Your password isn't complex enough. Add a symbol (like @ or #) and mix uppercase/lowercase letters. | | Account is blocked | After 5 failed login attempts, Nequi blocks the account for 1 hour. Wait 60 minutes, then try the “Forgot password” flow again. | What to Do If Your Account is Blocked

Here is the complete guide on how to handle a forgotten Nequi password. 1. How to Reset a Forgotten Nequi Password

If you have a new phone and forgot your password, you must first link the new device using facial recognition. After that, you'll receive a text code to reset your password.